This involves holding the power button for 7-10 seconds. This is different that turning the power button off and on again. Image Right – Is The Kind Of Plug You Should Be Looking For Solution 3 – Restarting The Kindle I would recommend leaving it overnight to give it the best chance of charging. Next, if you have an Android phone, you can use the same plug to charge your Kindle. First, try charging your Kindle through a laptop to see if there’s any luck there. It may well be the case that the cable is fine but the plug is not. If not, USB cables can be picked up from many discount stores in your area. If you have an Android phone, you can try charging the device with the same cable you use to charge your phone. USB cables can become damaged through overuse or bending them on a regular basis. You can actually change your Kindle on any standard USB cable. The first thing to check here is that your Amazon Kindle Cable is not a dud. So let’s get your Kindle Paperwhite started! My Kindle Won’t Charge Solution 1 – Faulty Charging Cable Hopeless.These should get you Kindle Paperwhite up and running again and have been tested on a number of different generations of the device. They even asked for the diagnostics files from my kindle then never replied after I sent the files over. They never get back to me, so when I contact again they repeat the whole script, and after 5 or 6 attempts I gave up contacting them. I do that, tell them it fails, and they say they will get back to me after checking with the technical support. Whenever I content amazon I get hopeless staff who tell me to download and install the latest update. It is somehow strangely impervious to any attempts to reset it. Resetting does not work, and tried all the methods I could find by googling including manually deleting content via USB and wiping the kindle drive via USB. It's as if the kindle's memory has frozen in time and won't remember any changes. Hi everyone have had a search and can't find any thread about this issue, and Amazon Support has been very unhelpful, so I'm posting here now as a last try.ĭownloaded content started to randomly vanish from the kindle, I couldn't download new content, or delete already downloaded content.
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